Frequently Asked Questions

Q: What areas do you cover?
A: We proudly serve Greater Atlanta, GA, Charlotte, NC and Denver, CO! To book a shoot for your listing simply type the listing address in the search field on our front page. Our website will automatically match you with the correct photographer closest to your listing. If the website shows an error, we welcome you to contact us at 678.948.5388.

Q: How soon will I get my photos?
A: We guarantee under 24 hour delivery. If same night delivery is added, you will receive your photos before 9pm Eastern the night of the appointment.

Q: What does your editing process look like?
A: We edit all photos by hand at our headquarters in Georgia! This allows us to have full control over quality, and enables us to make personal touches as requested.

Q: Will the photographer move items out of the way?
A: We currently do not permit our photographers to move or handle items in the home. Be sure to watch our photo preparation video, here, on how to best prepare for your appointment!

Q: How do I download my photos?
A: When we have finished processing your order, we will send you a private website link where you can view and download your photos. Simply click the button for your preferred resolution, and your photos will download in a “.zip” folder.

Q: Can you upload to the MLS for me?
A: By law, we are not permitted to access your MLS account, or upload photos to your account.