We’re looking for awesome people who are passionate about visual arts and customer service to join our creative team.

  • Like….everything. Don’t put wear and tear on your own gear. Use ours!

    Here’s what we provide:

    Laptop, headphones, VS gear

  • We’ll get you up to speed ASAP, and pay you for your time. Fair?

  • We believe great things are accomplished when we work together. When we hold team meetings, we encourage everyone to voice their ideas or concerns directly. More collaboration, less hierarchy.

  • This position is a work-from-home position, with the option to be hybrid at-home/in-office. We are based in Canton, GA.

SUMMARY

A Client Success Specialist (CSS) is responsible for communicating with our clients via phone, text, and email. As a CSS, you will be helping our clients (and future clients!) book a shoot by providing real-time availability, information about our packages and services, and suggest appropriate services that meet their needs.

Our Client Success Specialists maintain relationships with clients, and provide an awesome booking and service experience that leaves a lasting impression on them.

RESPONSIBILITIES

  • Answer calls and texts and emails from clients and leads

  • Book/Reschedule/Cancel photo shoots using our online scheduling system

  • Basic knowledge of our services (Pricing, timing, process)

  • Provide our photographers with support by communicating updates with our clients and access information/troubleshooting

SKILLS AND QUALIFICATIONS

  • Ability to respond to emails and texts

  • Excellent problem solving skills

  • Basic sales skills

  • Excellent communication skills

Work Hours (Part-Time)

Monday: 9am - 2pm

Tuesday: 9am - 2pm

Wednesday: 9am - 2pm

Thursday: 9am - 2pm

Saturday: 9am - 5pm

Compensation

Part-Time at $18/hr